2 Life Health Products - Finer Health Products 4 Less!

P O L I C I E S & R E T U R N S

We have worked very hard to provide you with a great deal of information about each of the products that are displayed on the 2 Life Health Products Web site. We will be more then glad to answer, to the best of our ability, any question that you might have about the products on this web site. However, ultimately the decision as to which product you buy is yours.
All the products we sell are deeply discounted. To provide you, the customer, with the best possible prices we must operate on a low profit margin and keep our costs down. Therefore, we have developed the following service and return policies.
All merchandise comes with its original factory warranty, should you have problems with a product, you should contact the manufacturer for assistance. All warranties are between you and the manufacturer. We make no express or implied warranties. The manufacturer is responsible for fixing any defects during the warranty period. Upon receipt of your product, please be sure to immediately review the warranty paperwork included with the product. Once the product has been used, the manufacturer warranty applies. It is your responsibility to fill out and send in the registration/warranty card immediately upon receipt of the item(s), which you've purchased. Doing this will help you and the manufacturer expedite any future problems that may arise. You the customer must report any damage or defective products within 48 hours of receipt of the product(s).
All sales are final, once the item(s) are shipped. All returns at that point, will fall under our return policy listed below.
Unauthorized returns will be refused or a 25% restocking fee will apply.
Customers who refuse delivery of any order purchased online or by phone will be responsible for all return shipping fees.
Returns must be within 25 days from date of purchase. Returned items are subject to a 18% restocking fee. Shipping and handling are non-refundable. All returns must have a RMA number. To obtain a RMA number fill out the form below.
Returns after the 25 days from date of purchase, will be subject to a 25% restocking fee, if approved by the returns department. If approved all item(s) must be returned to 2 Life Health Products, as first received. The probuct(s) must be double box and have all the orginal packing material that the item(s) first arrived in; no exceptions. Shipping and handling are non-refundable. All returns must have a RMA number. To obtain a RMA number fill out the form below.
Please make sure when returning any product back to 2 Life Health Products, that all items are placed back in the original box as when you first opened it. Make sure that parts (plastic or metal) are not rubbing on each other. If damage occurs because items were improperly repackaged, the customer will be held responsible.
If you have purchased Omega 8005 Juicers and the chrome housing has been scratched or marred while in your possesion, we can not except these juicers back for a refund even if it is within the 25 day return period. All Omega juicer are free from scratches and damage when first shipped out to you the customer.
Oversea's/Canadian Orders - All Green Power Products, the warranty parts are at no charge, but all shipping charges will be payed by the customer. All other products sold oversea's or into Canada you must contact the manufacture directly for replacement parts.
If your total amount of your order was $175 or less with free shipping, the cost of the orginal shipping will also be deducted, in addition to the restocking fee.
For all products that are being returned from outside the United States, 2 Life Health Products will not be responsible for taxes, duties or other charges that may occur when going through US Customs.
Parts, books, videos, wheat grass growing kits, opened nutritional products (AIM and Western Botanicals) cannot be returned for a refund.
Please Note: If 2 Life Health Products, ask you to insure any item(s) being returned for credit or refund, please make sure that you insure those item(s) for the exact amount requested. If you fail to do so, and the item(s) gets damaged during return shipping, you will be responsible for any and all damages that may occur to that item(s).
All refunds will appear on your credit card within 1 billing cycle from the time the item(s) are recieved by our returns department.
To save yourself any restocking fee you might think about sell your item(s) on E Bay.
Contact Us: Customer Service
Please fill out the "Return Form", below in order to receive your return authorization number.
Please no phone calls on our 1-800 number, when requesting a return authorization. - Thank You!

	YES, I have read and will comply with all Return Policy procedures. (Please Note: You will need to check the above box before you submit your return form.)

Purchaser's Name:
Address:
City:	State: Zip:
Telephone:
Email:
Return Information:	Description of Item:
	Quantity: Cost of Item (excluding shipping):
	Date of purchase (mm/dd/yyyy): Invoice Number:
	Reason for Return:

Once you the customer have been given a return authorization number, 2 Life Health Products request that you ship all item(s) back immediately. Thank You!